Payment Policy - Gym Genius

1. Accepted Payment Methods

We offer several convenient payment options:

Credit/Debit Cards: We accept major cards, including Visa and MasterCard.
PayPal: You can securely pay using your PayPal account.

2. Currency

All prices on our website are in GBP (Great Britain Pounds).

3. Payment Security

We care about your security. We assure that all payment details are processed with highly encrypted transaction on our website.

SSL Encryption: We secured this site with SSL (Secure Socket Layer) encryption which means all the information regarding your personal and payment info are transmitted via secure socket layer.

PCI Compliance: We are PCI compliant which is Payment Card Industry Security Standard for credit-card transactions, to ensure all payment information is secure at the highest level possible.

4. Payment Authorization

When you submit an order, you give us permission to charge the payment method you provided for your entire order total (including taxes and shipping charges, if applicable) plus any other amounts. Your order may experience delays or be canceled if we are unable to charge your payment method.

5. Payment Confirmation

A confirmation email with the details of your order and the progress of your payment will be sent to you after purchasing. If you do not see this email, check your spam or junk folder, or contact us at Support@gymgenius.co.uk

6. Payment Issues

Note: If you have issues with the payment please do the following：

Confirm your payment information: Make sure all data are correct.

Reach out to your bank or payment provider: There could be something wrong with your account or method of payment.

For instance, Notification for Failed Transactions: When payments fail for some reason, you will receive an immediate notification. Insufficient fund, wrong payment details or bank restrictions are some of the common reasons why transactions fail. If you face any issues, we suggest that you contact your bank/service provider.

7. Taxes and Duties

Domestic orders: The final price at checkout includes all applicable taxes.

8. Refunds

We will refund you to the payment method used on your order within 10 days of the item being returned. For more details about how we process refunds, please see our Returns & Refund.

9. Fraud Prevention

You are hereby warned that we may cancel any order that we suspect of being fraudulent or containing false details. In which case, we may contact you to verify your identity before processing your order.

10. Customer Support

We are open to answer any questions you may have about your payment. You can contact us at our customer support team at Support@gymgenius.co.uk.

FOR MORE INFORMATION:

Trade Name: ONTARGET SHOE LTD

Company Number: 15251512

Support: 24/7

Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)

Business Number: +44 2081 335358

Business Mail: Support@gymgenius.co.uk

Business Address: 3 Winnings Walk, Northolt, England, UB5 5SH, United Kingdom